This Privacy Policy explains how Vegas Hero, operated by Win Top Ltd, collects, uses, stores, and protects your personal data. It applies fully to all players residing in the United Kingdom. Please read it carefully so you understand your rights and our responsibilities.

What We Collect and Why

When you create an account with us, we collect information such as your name, date of birth, email address, and payment details. This information is necessary to verify your identity, process deposits and withdrawals, and meet our obligations under applicable licensing and anti-money laundering requirements. During transaction processing, we may also collect data relating to the payment method you use — for example, partial card numbers or e-wallet identifiers — solely to facilitate secure and accurate transfers.

We also gather technical data as you use our web platform. This includes session logs, browser type, device identifiers, and IP addresses. We use this information to maintain the security and stability of the platform, detect unusual activity, and ensure that your experience remains consistent across visits. Cookies are used to manage your session and remember your preferences; you can manage cookie settings through your browser at any time, though disabling certain cookies may affect how the platform functions.

How We Protect and Share Your Data

Your data is protected using 256-bit SSL encryption during transmission, and stored on secure servers with restricted internal access. Only staff members who require access to your data in order to carry out their duties are permitted to view it. We do not sell your personal information to third parties under any circumstances.

There are limited situations in which we share your data with external parties. Payment gateways and identity verification services receive only the information they need to process your transactions or confirm your identity. Where we are legally required to do so, we may also disclose data to regulatory authorities or law enforcement bodies. All third parties we work with are required to handle your data responsibly and in accordance with applicable data protection standards.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain records for the duration required by our licensing obligations and applicable law. Once that retention period has passed, your data is securely deleted or anonymised.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request the removal of your data where we are not legally required to retain it. To exercise any of these rights, please contact our support team through the channels available on the platform. We will respond to your request within a reasonable timeframe.

If we make material changes to this Privacy Policy, we will notify you through the platform before those changes take effect. Continued use of the platform following notification will constitute your acknowledgement of the updated policy. We encourage you to review this page periodically to stay informed about how we handle your data.